Your Privacy Matters
Last updated: 6/3/2025
CalmCrisis ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
We understand that breaking habits is a personal journey, and we take the responsibility of protecting your sensitive information seriously. This policy outlines our practices regarding data collection, usage, and your rights as a user.
Personal Information
- Habit tracking data and progress information
- Crisis button usage patterns and timestamps
- User preferences and app settings
- Device information and app usage analytics
Automatically Collected Information
- Device type, operating system, and app version
- Usage statistics and feature interaction data
- Crash reports and error logs for app improvement
- General location data (country/region level only)
Subscription Information
- Purchase history and subscription status via RevenueCat
- Payment processing information (handled by Apple/Google)
- Subscription preferences and feature access levels
- Provide Core Services: Track your habits, manage crisis situations, and provide personalized insights
- Improve App Performance: Analyze usage patterns to enhance features and fix bugs
- Personalization: Customize your experience based on your habits and preferences
- Customer Support: Respond to your inquiries and provide technical assistance
- Legal Compliance: Meet legal obligations and protect our rights and users' safety
CalmCrisis uses Apple's iCloud service to synchronize your data across your devices. This includes:
- Habit tracking data and progress statistics
- App preferences and settings
- Crisis button usage history
- Premium subscription status
Your iCloud data is encrypted and managed according to Apple's privacy standards. We do not have direct access to your iCloud data, and it remains under your control through your Apple ID settings.
RevenueCat (Subscription Management)
We use RevenueCat to manage subscriptions and in-app purchases. RevenueCat processes subscription data according to their privacy policy and helps us provide seamless premium features.
Analytics Services
We may use privacy-focused analytics services to understand app usage patterns. All analytics data is anonymized and aggregated to protect individual privacy.
Crash Reporting
To improve app stability, we collect crash reports that may include device information and app state at the time of the crash. No personal habit data is included in crash reports.
We implement industry-standard security measures to protect your information:
- End-to-end encryption for sensitive data
- Secure data transmission using HTTPS/TLS
- Regular security audits and updates
- Limited access to personal data by authorized personnel only
- Secure cloud storage with encryption at rest
Access and Control
- View and export your habit tracking data
- Delete specific habits or all data
- Control iCloud synchronization settings
- Manage notification preferences
Data Deletion
You can delete your account and all associated data at any time through the app settings. All data is stored locally on your device and in your personal iCloud account, so deletion removes it immediately from your device.
GDPR Rights (EU Users)
If you're in the EU, you have additional rights including data portability, rectification, and the right to object to processing. Contact us to exercise these rights.
CalmCrisis is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the app and updating the "Last updated" date. Continued use of the app after changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@calmcrisis.com
- Support: support@calmcrisis.com
- Address: CalmCrisis Privacy Team, [Your Address]
We will respond to privacy-related inquiries within 30 days.